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CUSTOMER CARE
CONDITIONS
CATEGORIES
Shipping 29 €
+39 393 051 0439
+39 393 051 0439
info@nutritionstoreintegratori.it
Secure payments
Via Galileo Galilei 16, Santa Venerina (CT), Italy
Right of withdrawal
Via Galileo Galilei 16, Santa Venerina (CT), Italy
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info@nutritionstoreintegratori.it
info@nutritionstoreintegratori.it
RETURNS AND REFUNDS
Articles 52 et seq. of Legislative Decree 206/2005 (Consumer Code)
Right of withdrawal
You have the right to withdraw from the contract, without giving any reason, within 14 days.
The withdrawal period expires after 14 days from the day on which you or a third party other than the carrier and designated by you acquire physical possession of the goods.
To exercise the right of withdrawal, you must inform us at the following addresses:
Legal / Administrative office
NUTRITION STORE di Castro Giuseppe
Via Galileo Galilei 16, 95010 Santa Venerina (CT)
VAT number 05578820879
email: info@nutritionstoreintegratori.it
For the purpose of exercising the right of withdrawal, please contact the following email address by e-mail (email): info@nutritionstoreintegratori.it.
Following the communication, NUTRITION STORE will immediately send you a confirmation of receipt of the withdrawal on a durable medium (for example by e-mail).
To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
The communication must specify the items you intend to return and if you want a replacement or refund.
The Right of Withdrawal does not apply to users who do not purchase as consumers (resellers).
Effects of withdrawal:
In the event of withdrawal, you will be reimbursed for all payments you have made to us, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery we offer). , without undue delay and in any case no later than 14 days from the day we are informed of your decision to exercise the right of withdrawal.
These refunds will be made using the same payment method you used for the initial transaction, unless you have expressly agreed on other means of refund; in any case, it will not have to incur any costs as a consequence of this
refund.
The refund may be suspended until the goods are received and the integrity / quality of the returned goods is checked.
In fact, for the purpose of reimbursement, the NUTRITION STORE company reserves the right to verify the integrity of the product packaging and to carry out quality control on the same.
Logistic office
NUTRITION STORE of Castro Giuseppe
Via Galileo Galilei 16, 95010 Santa Venerina (CT)
VAT number 05578820879
email: info@nutritionstoreintegratori.it
Exclusions from the right of withdrawal.
According to the art. 59 of the Consumer Code (Legislative Decree 6 September 2005, n. 206),
the withdrawal is excluded for the following items:
goods made to measure, personalized;
goods that are likely to deteriorate or expire rapidly, such as short-term organic food or products sold on offer for short-term;
perishable goods if opened from their original packaging, and where required the guarantee seal in case of removal of the same.
According to the art. 47 of the Consumer Code (as amended by art. 1, c. 1, Legislative Decree 21 February 2014, no. 21, with effect from 13 June 2014.), withdrawal is also excluded for the following articles:
complimentary products
medicines, homeopathic medicines and medical devices
For civil disputes, the mandatory territorial jurisdiction is of the judge of the place of residence or domicile of the consumer, if located in the territory of the State.
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